Real-Time Updates
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Global Tracking
Track your packages anywhere in the world
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FAQs
How can I track my shipment?
You can track your shipment by entering your tracking number on this page. The tracking system will provide real-time updates on the status and location of your cargo.
Where do I find my tracking number?
Your tracking number is included in the confirmation email you received after booking. If you haven’t received it, please contact our support team for assistance.
What do the tracking status updates mean?
Status updates indicate the current stage of your shipment, such as "Delivered," "In Transit," "At POD," "On Board Vessel," "Ready to Ship," and "Not ready to ship"
Why is my tracking information not updating?
Tracking updates may be delayed due to processing times or network issues. If you haven’t seen any updates in 24 hours, please contact our support team for further assistance.
Can I track multiple shipments at once?
Yes, you can track multiple shipments by entering each tracking number in the tracking field, separated by commas. The system will display the details for each shipment.
What should I do if my shipment is delayed?
If your shipment is delayed, check the tracking page for any updates or notifications. If no explanation is provided, contact our support team for further details and assistance.
What happens if my shipment is lost?
If you suspect your shipment is lost, please contact us immediately. We will initiate an investigation and work with you to resolve the issue, including filing an insurance claim if applicable.
Need Help with Tracking?
If you're experiencing any issues with tracking your shipment or need further assistance, our support team is here to help. Contact us today!